1. Introduction
Productburg Kft. (Gloo Games) (“we,” “our,” or “us”) operates the Gloo Games online service for creating playable ads at https://gloo.games (“Service”). We are headquartered in Hungary, and comply with the EU General Data Protection Regulation (GDPR) and other applicable data-protection laws.
2. Information We Collect
We collect two types of data:
Voluntarily provided
– Contact information and account credentials (name, email…)
– Content you upload, create, or send us (playable-ad assets, metadata…)
– Communications (emails, support requests, feedback…)
– Payment information (bank account details, card details…)Automatically collected
– Technical data (IP address, browser type/version, device identifiers…)
– Usage data (page visits, feature usage, performance logs…)
– Cookies and similar technologies (see Section 11)
3. How We Use Your Data
We process your data to:
Deliver and improve the Service
Authenticate and manage your account
Provide customer support and respond to inquiries
Marketing, communication and promotions
Send transactional messages (e.g. account notifications)
Comply with legal obligations and enforce our Terms and contracts
You may opt out of any non-essential communications at any time.
4. Legal Basis for Processing
Contract performance: to fulfill our Agreement (e.g. account setup, Service delivery)
Consent: for optional marketing and feedback requests
Legitimate interests: to maintain security, analyze usage, and enhance user experience
Legal obligation: to comply with applicable laws (e.g. tax record-keeping)
5. Data Sharing and Disclosure
We share data only with:
Service providers (e.g. hosting, analytics, payment processors) under confidentiality agreements
Legal authorities when required by law or to protect our rights
Business successors if assets or the company are transferred
We do not sell your personal data.
6. International Transfers
Data may be processed outside the EEA. We ensure GDPR-compliant safeguards (e.g. Standard Contractual Clauses) are in place.
7. Data Retention
We retain personal data only as long as necessary to provide the Service, comply with legal obligations, and resolve disputes. You may request deletion, subject to legal retention requirements.
8. Your Rights
Under GDPR, you may—free of charge—request to:
Access, correct, or delete your data
Restrict or object to processing
Obtain a portable copy of your data
Withdraw consent (for marketing)
To exercise rights, contact us via email.
9. Data Security
We implement technical and organizational measures (encryption, access controls) to protect your data. However, no system is entirely secure; please help by safeguarding your account credentials.
10. Children’s Privacy
Our Service is not directed to children. We do not knowingly collect data from minors. If you believe we have inadvertently done so, please contact us to have it removed.
11. Cookies & Tracking
We use cookies and similar tools to operate the Service, analyze trends, and personalize content. You can manage cookie preferences via your browser settings.
12. Third-Party Links
Our Service may link to external sites. We are not responsible for their content or privacy practices. Review their policies before providing personal data.
13. Changes to This Policy
We may update this policy; the “last updated” date below reflects the current version. Significant changes will be communicated via email or in-app notification.
14. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint to us, and we will investigate the issue according to our best knowledge and in compliance with the law.
15. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Legal company name: Productbrug Kft.
Brand name(s): Gloo Games, Gloo, Gloo Games 3D Ads, GlooADS, Bloxa Studio, Bloxa
Registered address: Maros utca 9-13. C. 5/15., 6721 Szeged, Csongrád-Csanád, Hungary
Email: hello@gloo.games
By using our services, you acknowledge that you have read, understood and agree to be bound by this Privacy Policy, and therefore agree to the collection and use of your personal data as described herein.
Last updated: May 8, 2025
These Terms and Conditions (“Terms”) govern your access to and use of the Gloo Games online service for creating playable ads (“Service”) provided by Productburg Kft. (“we,” “our,” “us”). By creating an account, accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. Account Registration
1.1 You must be at least 18 years old to register.
1.2 You agree to provide accurate, complete, and current information when registering.
1.3 You are responsible for safeguarding your password and any activity under your account.
2. Service License
2.1 Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely to create playable ad content.
2.2 You retain ownership of the content you upload or create; you grant us a worldwide, royalty-free license to host, store, distribute, and display that content in connection with operating the Service.
3. User Conduct
3.1 You agree not to use the Service to:
Upload or distribute unlawful, infringing, obscene, defamatory, or otherwise objectionable content;
Interfere with or disrupt the Service or servers;
Reverse-engineer or attempt to extract source code or data;
Transmit viruses or malicious code;
Harvest or scrape any data from the Service.
3.2 We reserve the right to suspend or terminate accounts that violate these rules.
4. Payment and Fees
4.1 Certain features or usage levels may require payment. All fees are quoted in USD and are non-refundable except as required by law or expressly stated.
4.2 We may change pricing or introduce new paid features at our discretion.
5. Intellectual Property
5.1 The Service and its underlying software, trademarks, and content (excluding user content) are owned by Productburg Kft. and its licensors. All rights reserved.
5.2 Unauthorized use, reproduction, or distribution of our IP is prohibited.
6. Privacy & Data
Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and share your personal data.
7. Disclaimers
7.1 The Service is provided “as-is” and “as-available.”
7.2 We expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including fitness for a particular purpose, merchantability, and non-infringement.
7.3 We do not guarantee uninterrupted or error-free operation.
8. Limitation of Liability
8.1 To the fullest extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to these Terms or your use of the Service.
8.2 Our total aggregate liability under these Terms shall not exceed the total fees you paid to us in the 12 months preceding the claim.
9. Termination
9.1 You may delete your account at any time via your account settings.
9.2 We may suspend or terminate your access for breach of these Terms or for any other reason, with or without notice.
9.3 Upon termination, your license ends and we may delete your content in accordance with our Data Retention policy.
10. Governing Law & Dispute Resolution
10.1 These Terms are governed by Hungarian law.
10.2 Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Hungary.
11. Changes to These Terms
We may modify these Terms at any time. We’ll notify you of significant changes by email or in-app notice before they take effect. Continued use after the effective date constitutes acceptance.
12. Contact Us
If you have questions about these Terms, please contact us at:
Legal company name: Productbrug Kft.
Brand name(s): Gloo Games, Gloo, Gloo Games 3D Ads, GlooADS, Bloxa Studio, Bloxa
Registered address: Maros utca 9-13. C. 5/15., 6721 Szeged, Csongrád-Csanád, Hungary
Email: hello@gloo.games
By using Gloo Games, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Last updated: May 8, 2025
To manage your email subscription, please visit the following website: https://gloo.games/subscription-management
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